SHIPPING INFO

SHIP IN TIME FOR CHRISTMAS EVE
                                                        
Free Domestic Shipping - Order by Dec. 11 

International Shipping - Order by Nov. 30

 

Shipping & Production times:

Our current production times are currently 1-to-4 weeks depending upon the item. Please contact us if you need something sooner and we will let you know what we can do for you. Thank you. Holy Heck USA will confirm your order within 24 - 36 hours and be in touch if there are any questions or concerns. Holy Heck USA will let you know estimated shipping time when the order is confirmed. Please contact Holy Heck USA if you have questions or concerns.

DOMESTIC SHIPPING: 

Holy Heck USA ships utilizing United States Postal Service (USPS) Priority Mail to ensure your product comes to you safe and sound. Once the product is shipped, you will receive tracking information. Holy Heck is not responsible for delays or damage of products in transit on behalf of USPS due to weather or other unforeseen circumstances.

INTERNATIONAL SHIPPING: 

Holy Heck USA utilizes USPS International Priority Mail to ensure your product comes to you safe and sound. This service includes insurance and tracking. International shipping prices vary for each country and as such have been estimated. Holy Heck USA will refund any shipping overages that are over $2.00 by issuing a partial shipping refund once the package has been processed. International shipping generally takes 1 - 2 weeks upon product completion depending on what country you are ordering from, customs, weather, etc. Holy Heck USA is not responsible for delays or damage of products in transit on behalf of USPS due to weather or other unforeseen circumstances or any additional customs, VAT, or other charges beyond postal shipping charges that may be imposed on the shipped product upon entry into other countries outside of the United States of America.

We will ship to just about any country. If you are interested but you don't see your country in the shipping section, just send us a message with your shipping information and we will find out costs of shipping for you.


RETURNS/EXCHANGES:

Holy Heck USA will accept the return of products purchased via this site for an exchange or store credit within 15 days of buyer(you) receiving the ordered item(s). Because Holy Heck USA leather products are handmade and most products are made to order, Holy Heck USA cannot offer refunds on products. Only product(s) that are unused, unblemished, and can be resold may be returned or exchanged. 

The buyer (you) will be responsible for the shipping costs to return product to Holy Heck USA. Please return product(s) to the address below:

Holy Heck USA
PO Box 45313
Boise, ID 83711

If returned product(s) are to be an exchange, buyer will be responsible for all shipping costs.

*Click here for more information: http://www.holyheckusa.com/content/faq